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FAQ

Chana Trek Adventures FAQ

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What fitness level is required for your treks?

Our treks cater to a wide range of fitness levels, from easy walks suitable for beginners to more challenging routes for seasoned trekkers. We recommend checking the specific requirements for each trek and contacting us if you have any concerns about your fitness level.

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How do I prepare for a trek?

Preparation varies depending on the trek's difficulty. We advise focusing on cardiovascular training, strength exercises, and hikes in varied terrain. We'll provide you with a detailed preparation guide upon booking, including gear recommendations and fitness tips.

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What kind of gear do I need?

Essential gear includes a good pair of hiking boots, a backpack, weather-appropriate clothing, a sleeping bag, and personal items. For specific treks, you might need additional equipment, which we'll list in your trek guide.

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Can you accommodate dietary restrictions?

Yes, we can cater to most dietary needs with prior notice. Please inform us about your dietary restrictions when booking, so we can make the necessary arrangements.

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What safety measures do you have in place?

Your safety is our top priority. All our guides are trained in first aid and emergency response. We carry safety equipment, including satellite phones and first-aid kits, and our itineraries are designed with safety in mind.

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Are your treks eco-friendly?

Absolutely. We adhere to leave-no-trace principles, minimizing our environmental impact. We also work closely with local communities to ensure our treks are sustainable and beneficial to the areas we visit.

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How large are your trekking groups?

To ensure a personalized and impactful experience, our groups are typically limited to 10-15 participants. This allows for a more intimate exploration and minimizes our impact on the environment.

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What is included in the trek cost?

Our trek prices usually include all accommodations, meals during the trek, guide services, permits, and entrance fees. Transport to and from the trek's start and end points may also be included. Check the specific trek details for a complete list of inclusions.

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How do I book a trek?

You can book directly through our website or contact our customer service team via email or phone. We recommend booking well in advance to secure your spot, especially for our most popular treks.

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What is your cancellation policy?

We understand that plans can change. Our cancellation policy offers a refund up to 30 days before the trek start date, minus a processing fee. Cancellations made within 30 days of the start date may be subject to partial refunds or credit for future treks, depending on the circumstances.